Royston – See What Our Customers Say About Us

8th March 2021 posted in SELLERS LANDLORDS

In the property and lettings market, reviews are essential for people, and at Country Properties, we are keen to encourage our clients to share feedback with us, and prospective clients.

We work hard to support our clients, and we know a positive review from a satisfied customer will say more about our business services than we could say in a week or a month.

At Country Properties, we are committed to offering the highest standard of service to our customers. In Royston, our team works hard to put you first. We are extremely proud of our measured customer service score of 96% - the figures don’t lie!

We are delighted with the positive feedback we have received

As of the 1st of March 2021, our Royston branch has a total of 40 reviews on Google, and we hold an overall score of 4.4 out of 5. This is a very high score, and we are delighted with the positive feedback we have received from our clients.

When you filter the reviews by Most Relevant, Google returns a review from L Eustace, and we are pleased to say this is a five-star review. We were delighted to help this client sell their home. We are extremely proud that Google classed this review as the most relevant for us, as it highlights so many members of our team.

The review says; “Very personal and professional service with great attention to detail.  Went above and beyond to resolve queries to ensure the smooth running of my house sale.  Special thank you to Irma Bucci, Area Sales Manager and Tracey Curaba, Sales Progressor, along with the Sales Team in the Royston office.”

We offer sales and lettings services

The next most relevant review was another five-star score, from Marguerite Phillips, and we have assisted Marguerite in letting property.

Marguerite said; “Country Properties, Royston have been invaluable to me as managing agents, they are efficient, friendly and quick to respond to any queries. Letting property is very involved and I appreciate their knowledge and guidance.”

Ewan Hall, in another five-star review of our services, said;

Kelly and her team were excellent throughout the entirety of my house move; any issues that arose were dealt with professionally and efficiently, they ensured that the entire process was as stress-free as moving home during a pandemic could be.”

Keith Stott said; “First class company, just sold a house through them and the experience was good all the way. Kept me in touch throughout the process, got the price I wanted and they were helpful and efficient. Would highly recommend.”

We take great pride in all our services being warmly received by our clients. Whether you are looking for property or rental services, you can rest assured we are on hand to assist you.

If you would like to know what previous customers have to say about us, please check out our reviews on Google.

In line with Government guidelines, our Royston branch is open and is staffed with sales and lettings personnel.  If you have any queries or need advice on property sales and lettings then please call 01763 245121 or email royston@country-properties.co.uk.