We are members of the Property Ombudsman scheme whose service levels and code of conduct has been fully approved by Trading Standards. What Does it Mean to You?
It’s a way for you to find trustworthy businesses to deal with before you buy.
The Property Ombudsman for Sales and Lettings devises a code of practice that is:
Every business in the trade body has to prove their code of practice attains the required standard before they can use the logo. This is acquired by real evidence that the code is used properly and that their customers are benefiting. Only when we’re completely sure that the code is effective – by looking at things like mystery shopping and analysing complaints information – is approval given for the code.