Updated Tuesday 5th January 2021
Keeping You Safe. Keeping You Moving.
It goes without saying that the safety of our staff and you, our customers remains our priority during this period of Tier 4 National Lockdown. The housing market is open, and we want you to be confident, whether buying, selling, letting or renting, you are receiving the best, safe, service possible.
At Country Properties, we always put our customers and staff at the heart of what we do. Since May 13th, when the industry reopened its doors, we have acted accordingly and followed government guidance at every step. We know that there are many customers that are looking to move, and we have helped get the country moving again. However, we would like to assure you that we have taken a great deal of time and thought into making sure we continue to act responsibly and professionally at this time.
Peace of mind – we can do things your way
We are committed to selling and letting properties but for us, it isn't just back to business as usual. We have all learned a lot through the COVID -19 pandemic and continue to do so. At Country Properties we are determined to take the best of that learning and make sure we use it for the betterment of all.
We know that many of you are still unsure about what is allowed, and what isn’t, and even under the guidance may not want to be in other people’s homes, or indeed allow others into yours. If you need to, or want to move property during this time, but are shielding, are in regional lockdown in Wales or wish to limit social contact as much as possible, we have a vast range of virtual services available to help you with your move.
If you’re comfortable to have in-home appointments, we can continue doing these with only two households in the property in one viewing. More on this when we have a full government update.
We have always known every customer is different and every customer’s situation is different, but never has that been truer than it is now. We will never lose sight of how important it is to talk to our customers and from talking and understanding we can help our customers in many ways. From virtual valuations and viewings to in-house market appraisals and property visits. As a business, we would always follow the government guidelines but for us its not just about that, it’s about making a Pledge to you, a Pledge that says we are here to get you there, SAFELY.