Biggleswade – See What Our Customers Say About Us

9th March 2021 posted in SELLERS LANDLORDS

As an estate agent, we work hard to help you with whatever property or letting issue you have.

This is a highly competitive industry, and we know customer feedback is crucial.

At Country Properties, we are committed to offering the highest standard of service to our customers. In Biggleswade, our team works hard to put you first. We are extremely proud of our measured customer service score of 96% - the figures don’t lie!

We are delighted with the positive feedback we have received

As of the 1st of March 2021, our Biggleswade branch has a total of 92 reviews on Google, and we hold an overall score of 4.8 out of 5. This is a very high score, and we are delighted with the positive feedback we have received from our clients.

When you filter the reviews by Most Relevant, Google returns a review from Elizabeth Moore. We were delighted to help Elizabeth sell her home.

Elizabeth said; “Staff were always friendly and courteous and enabled what can be a stressful process to go ahead as smoothly and speedily as possible. They did what they said they were going to do, kept me informed and liaised with all the parties concerned.  As a non-local person I am glad that I followed other people's recommendations and chose them to facilitate the sale.”

The next review when using the Most Relevant filter comes from a user called Sunnygirl, who said;

A huge thank you to all the team at Country Properties Biggleswade.  After we accepted an offer for our parents house in June, there was a delay until November for completion for various reasons.  We were kept informed throughout, and every effort was made to facilitate the sale.  The staff were friendly and helpful at all stages and Tracey went out of her way to assist. Irma understood various issues and thoughts within the family and helped navigate situations without any undue drama.”

Sunnygirl continued by saying; “Also at the outset, Ashley cared initially about the property and it being sold to the right people, knowing that's what we wanted.  He was a pleasure to deal with, not at all pushy and seemed to genuinely want the best for us. He did a tremendous job with the production of the brochure. I would absolutely recommend Country Properties to anyone wanting to have a smooth, professional sale dealing with lovely people that you can rely on and trust. In the end, Country Properties found us the perfect buyers, a wonderful family, and we are all so delighted. Thank you so much everyone, it's really appreciated.”

Our reviews are up to date

We know people want to check out the most recent reviews too, and we are very pleased to say we score highly in this regard.

While our most recent review (as of 1st March) is the review from Elizabeth Moore shown above, the next most recent review was also a five-star review.

Trevor James said; “Needing to rent, for the first time and at short notice, we were very lucky to find Country Properties where Catherine and her colleagues did all they could to secure and get us into our home - within 4 weeks. Well informed, responsive and diligent, the 'added value' here is that when you email or phone a query in you get a timely (and accurate) answer; because the whole Lettings team cover each other and respond if your usual contact is away from their desk. Excellent service (we find we have very nice landlords, too) and snug in our new home. Thank you!”

If you would like to know what previous customers have to say about us, please check out our reviews on Google.

In line with Government guidelines, our Biggleswade branch is open and our and lettings personnel staff are on hand to assist you.  If you have any queries or need advice on property sales and lettings then please call 01767 317799 or email biggleswade@country-properties.co.uk.